eService™

Solution-IV eService enhances the Solution-IV Service Contract capabilities for your service department. Features include:

• Call Assignment and new calls
• Notes/readings
• Modify/add/update information
• Call History
• Reports
• Error codes and resolutions

Your Service Reps will be able to add new calls, get past service records, input service call notes, and order supplies and parts. eService will require the WebServices Module.

UPS WorldShip/FedEx Ship Manager Interface

Solution-IV UPS WorldShip/FedEx Ship Manager interface connects Solution-IV invoicing to the UPS WorldShip/FedEx Ship Manager system. This interface will enable shipping and costing information to be input to the Solution-IV invoice directly from UPS WorldShip/FedEx Ship Manager. The connection is automatic.